Wednesday, April 25, 2012

Warning about select-estonia.com

Warning about http://www.select-a-room.com/ or http://www.select-estonia.com/.





We booked our hotel through them and upon arrival, thay didn%26#39;t have a room. Since we had already paid, our only choice was to go to the hotel they gave us instead. A noisy concrete horror called hotel Schnelli. They refuse to refund us some of our money, allthough there is 11 euro price difference per night between the two hotels.





But please do go to Tallinn...its a beatyfull city!





All the Best



Mikkel Sander



Denmark




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Hi



I just checked out that website and they were the ones I almost booked with last year, until I noticed they were actually based in Russia and they wanted all the cash upfront. I asked for help on this website and Sigster contacted the actual hotel for me and helped me get a better deal with no money whatsoever changing hands.



I would agree with you that this website is a bit dodgy and best avoided.



Jackie




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I booked through them last year for hotel in Tallinn, and a hotel in Riga through select-latvia and had no problems with either. They do have offices in London too.



Maybe you were just unlucky; I%26#39;ve seen the occasional post on TA in the past about other agencies too. We once had a problem with a hotel not having a record of a room booked through Expedia. Luckily off-season and no problem accommodating us.




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Hi





You are right, we were unlucky. But still they should have refunded some of our money, since there was a quality and price difference between the hotel we booked and the hotel we got. And that is not about luck, but about respecting your costumers.





Mikkel




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